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Category Archives: Customer Service

Getting Down to Business

  By John Larson | November 3, 2008 - 4:51 pm | Attitude, Customer Service, Entrepeneurship, Mangement and Profits
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If you want to be in business for yourself — be in business. Think and Act like this is important to you. Put your hobbies away and get down to business. The Bottom Line The bottom line is that your business needs to make a profit, or it isn’t a … Continue reading →

Tagged customer care, Entrepeneurship, profit, sales

The Customer Isn’t Always Right!

  By John Larson | January 21, 2008 - 10:13 am | Attitude and Customer Service
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But, They Are ALWAYS The Customer. The other night, I watched the Celebrity Apprentice. Gene Simmons, of KISS fame, had just triumphed as Project Manager and was given the opportunity to lead the women. He took the chance. Their task was to introduce a new printer for Kodak. Gene established … Continue reading →

Tagged Customer Service, selling attitude
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